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Nexans

넥상스 코리아의 서비스 안내 챗봇

Dreamyoungs Inc. (Cloudturing) built Nexans for 넥상스 코리아.

Platform: KakaoTalk

Chatbot engine: Kakao, Google Dialogflow

Features used: 넥상스의 제품 및 대리점 등 정보제공

Launch date: 2024-03-04

Link: https://pf.kakao.com/_wEAuG

Service status: In service

Problem and approach

  • 버튼을 누르는 방식으로 제품 접수 및 대리점 등 다양한 정보 확인
  • 텍스트 답변과 함께 '관련 홈페이지 바로가기'를 제공하여 사용성 증대
  • 이미지 답변을 사용하여 어려운 내용도 쉽게 확인가능

External reference materials

    Nexans chatbot image

    Dreamyoungs Inc. | Address: Room 706, 11, Magokjungang 6-ro, Gangseo-gu, Seoul, Republic of Korea | Tel: 02 332 4320

    Representative: Dylan Jung | Business registration no.: 326-86-00134 | Online sales registration no.: 2025-Seoul Gangseo-3278

    Development inquiries: bot@cloudturing.com | Partnership inquiries: b2b@cloudturing.com

    Notices Help Release Notes
    Privacy policy Terms of service Marketing communications consent

    © 2026 Dreamyoungs Inc. All rights reserved.

    Cloudturing is operated by Dreamyoungs Inc.

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