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신세계면세점 명동점(직원용)

신세계면세점 명동점 사내 챗봇

Dreamyoungs Inc. (Cloudturing) built 신세계면세점 명동점(직원용) for 신세계DF 명동점.

Platform: KakaoTalk

Chatbot engine: Rule-based, Google Dialogflow, Kakao

Features used: 신세계면세점 명동점 직원들을 위한 사내 내규 정보 제공

Launch date: 2023-03-31

Link: #

Service status: In service

Problem and approach

  • 사용자인증 진행 후 API 통해 인가된 사용자에게만 챗봇 내용 제공
  • 사내 챗봇으로 사내 내규정보를 쉽고 빠르게 확인가능
  • 버튼을 눌러서 답을 찾는 룰베이스와 자연어 발화를 통해 정확도 높은 답변 제공

External reference materials

    신세계면세점 명동점(직원용) chatbot image

    Dreamyoungs Inc. | Address: Room 706, 11, Magokjungang 6-ro, Gangseo-gu, Seoul, Republic of Korea | Tel: 02 332 4320

    Representative: Dylan Jung | Business registration no.: 326-86-00134 | Online sales registration no.: 2025-Seoul Gangseo-3278

    Development inquiries: bot@cloudturing.com | Partnership inquiries: b2b@cloudturing.com

    Notices Help Release Notes
    Privacy policy Terms of service Marketing communications consent

    © 2026 Dreamyoungs Inc. All rights reserved.

    Cloudturing is operated by Dreamyoungs Inc.

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